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This Terms of Service Agreement outlines the terms and conditions under which you have engaged 49 Pound Social to provide specific services as defined herein. This is a legally binding agreement between you and 49 Pound Social. By becoming a client of 49 Pound Social, you agree to abide by the terms and conditions set forth in this Agreement. The Effective Date of this Agreement will be the date on which you submit your order for Services to 49 Pound Social.
49 Pound Social will provide Services to the Client as detailed on the 49 Pound Social website (www.49poundsocial.co.uk). This agreement overrides all previous agreements and is presented to you during sign-up for your approval. It is your responsibility to thoroughly read these terms to fully understand what you are agreeing to.
Given the nature of working with third-party platforms such as Facebook, Instagram, Twitter, Google My Business, Pinterest, and LinkedIn, we may not always have control over issues that may arise, such as disconnections or password changes. If you alter your password, you must notify 49 Pound Social promptly to prevent any service interruption. It is recommended to review your accounts and our work at least once a week and provide us with guidance and feedback. The Client agrees not to hold 49 Pound Social accountable for any disconnections or access issues that are beyond our control.
49 Pound Social will provide Services to the Client following 49 Pound Social's standard policies and procedures. 49 Pound Social retains the right to decline Clients for any reason, at 49 Pound Social’s sole discretion. 49 Pound Social will manage all aspects of providing the Services.
All 49 Pound Social rules, policies, and operating procedures concerning privacy, pricing, customer service, and all other service aspects will apply, and 49 Pound Social may modify its rules, policies, and operating procedures at its sole discretion from time to time.
Access and Rectification: You have the right to access and update your personal information. You can review and edit your account details by logging into your account..
Data Deletion: You can request the deletion of your personal information by contacting us at privacy@49poundsocial.co.uk.
All fees for Services rendered to the Client are due in full, payable in advance of the provision of Services. A valid credit card for monthly payment of fees should be securely maintained on file to cover recurring charges for service.
Initial service charges must be paid in advance. Subsequently, 49 Pound Social will attempt to charge the Client’s credit card on the monthly anniversary of the client's initial order of services. Any charges not paid by the due date will lead to a suspension of Services until full payment is secured.
Except in cases where 49 Pound Social materially breaches this agreement, 49 Pound Social does not issue refunds of any fees beyond the 7-day money-back guarantee, which applies only to your initial order with 49 Pound Social. Refunds requested within the 7 day money-back guarantee will only be processed after all social media posts shared to your social media pages have been deleted. You also agree not to use any content created by 49 Pound Social for your business once the refund is processed. Fees payable to 49 Pound Social are not dependent on any form of marketing results. The Client is paying for time and work performed. 49 Pound Social offers credits for any substantiated errors made on our side.
Cancellations are entirely self-service, and you can cancel a subscription via your client portal by signing in. We do not issue prorated refunds for cancellations made early in a billing period, but we will complete the remaining month(s) if requested. Continued work on a past-due client who did not cancel will result in accrued back-payments due, but we do not charge interest. We commit to maintaining precise records of all communication and work performed to justify the back-payment due.
Our Services officially begin on the day you sign up, and we initiate the onboarding process. We do not charge a setup fee, as this work is included in the monthly payment. If onboarding extends beyond ten business days due to a delay by 49 Pound Social, we will adjust your billing date to ensure you receive a full month of service once you are onboarded with at least one profile.
In case your social media pages get disconnected from our posting software, you will be automatically notified to reconnect your profiles. If you fail to reconnect your profiles, it is your responsibility, and 49 Pound Social will not be held liable. However, we will reschedule the posts as soon as you reconnect your pages.
If you would like to approve social media posts before they are automatically shared on your profiles, the Content Panel must be included in your chosen plan. If the Content Panel isn't included, we will send you the posts for manual sharing. Any typographical errors or date mismatches will be credited based on your package level per post issue.
All plans continue to be fulfilled even in the absence of client feedback or approval of the content. Unless the plan is cancelled, 49 Pound Social will continue to provide services. If a client fails to approve content for any period, they can resume the approval process whenever they are ready. Our policy is to pause billing while the previously created backlog of plans gets approved and posted to the client’s account.
This referral scheme is exclusively available to current clients of 49 Pound Social.
Clients can refer individuals or businesses to 49 Pound Social by submitting their contact details through the referral form on our website.
Upon successful referral resulting in a new client sign-up, the referring client will earn a referral fee equivalent to 10% of the new client's first purchase amount.
Referral fees will be paid via bank transfer within 10 days of the new client's initial purchase.
Referral fees will only be paid for referrals resulting in a purchase made by the referred individual or business, and as long as their plan remains active.
If the referred client cancels their purchase or requests a refund, the corresponding referral fee will be invalidated.
49 Pound Social reserves the right to disqualify any referrals considered fraudulent or in violation of these terms and conditions.
49 Pound Social reserves the right to modify or terminate the referral scheme at any time without prior notice.
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